Sometimes customers will contact us regarding questions as to why the execution status indicator of their test sets is not being updated i. This article explains why this might be the case and provides solutions. We provide the source code for a number of the data sync solutions we provide eg Jira. This gives customers the ability to tweak the precise behavior of the sync to their specific business needs.
The open source code does not run in isolation and this article explains how to make sure you have everything you need to build and test your custom code. Sometimes you create user accounts in SpiraTeam for real users to login and test the system. For example you may have a UAT user acceptance testing phase, or a crowdsourced testing event like our Software Testing Bowl. You then want to turn over the data to a third party supplier, but you need to anonymize the users' personal information.
When you are first using the SpiraTeam plugin for JetBrains TeamCity, you may run into the issue where the settings for TeamCity are not being saved correctly. Sometimes when you try and run certain reports you may get an strange error message "The passed in report ID or report format ID does not exist". This message is unfortunately a red herring, and there is a different reason for this error. Of the unique needs of a requirements and test management system when working in the Defense industry, specifically when designing, building, and testing mission systems, is the ability to link individual test steps to the requirements.
This article provides you with a custom report to use to display such a traceability matrix. Since v5 of SpiraTest, this has been possible inside the Spira user interface, however many customers have been looking for a way to map test steps to requirements in bulk using Excel. If you have recently upgraded to Spira v5. From v5. Let's explore how to create new artifacts based on these new permissions. Most of the artifacts in Spira are "soft deleted", i.
However when a system administrator deletes a whole project, it physically deletes the project and cannot be undone. A number of artifacts have folders to help you organize your items. Folders can be created and deleted and items moved into and out of them.
What happens when you delete a folder? This article provides some more information on exactly what is migrated in each module.
A common needs is to display a list of artifacts requirements, test cases, etc. This articles explains how to do this. These items are in English, even if you have chosen a different language for your Spira user interface. The report templates can be edited to change these words to a different language. This article explains how to do that. We had a potential customer that was looking to generate simplified test result reports from SpiraTeam that had more details for each of the executed test steps, with full size screenshots displayed, rather than the small table cells that are in the small reports.
This article contains an example of such a report. Sometimes you want to override certain Rapise settings e. For example you might to run one test set more slowly than other test sets because the environment is slower. This article explains how you can easily pass settings values from SpiraTest to Rapise. Many of our customers work in the life sciences and healthcare industries.
They want to use cloud hosted versions of SpiraTest, SpiraTeam, or SpiraPlan, but they need to be able to control the updates and also be able to have a staging and production environment. This article explains the options we provide. We have convenient import tools for these products. However sometimes these import tasks can fail due to interruptions. This article provides some solutions.
Customers sometimes contact us with questions about how the Releases and Iterations in Spira work, specifically what kinds of data test status, task progress, etc. Also they want to know whether iterations are included when you filter by release.
This article provides some clarifications. With the establishment of the EU General Data Protection Regulation GDPR , you now may need to find old SpiraTeam projects that are not active any more so that you can delete them and reduce unnecessary storage of personal data.
By default, all projects are completely self-contained; artifacts in one project can only be linked or associated with artifacts in the same project. However, there is a way for the project admin to selectively allow other projects to access artifacts in the current project. The cross-project functionality is being introduced gradually.
As of Spira version 5. Here's how to correctly formulate JSON to get only artifacts that fall between two dates. The incidents in Spira are able to have customizable incident types, statuses, priorities and severities.
This means that each project has unique IDs for the various attributes. Sometimes when you incorrectly load in data using our Excel Add-In, you can link incidents to attributes from other projects. This article describes the problem and the solution. EntityConstraintViolationException] An error occurred while updating the entries.
See the inner exception for details. Cannot insert duplicate key in object 'dbo. Some of our customers wanted to know that we delete the data in the SpiraTest, SpiraPlan, and SpiraTeam tables when we delete a project. This article outlines the approximate order in Spira v5. Every situation is different, but this article presents some recommendations. By default, IIS web server allows for limited file size to be uploaded to the web server.
In order to allow for larger file size uploads, a few server changes are required. It allows you to have a single user authentication system, with all logins and passwords centrally managed. Spira includes integration out of the box with LDAP and this article provides help for some common issues that we have come across. Sometimes you want to test a process which requires a handoff between departments and would involve different testers to complete the full range of functionality.
This article describes how to set that up, using a test set. Sometimes, when you try to create a new release, a error message says that "You need to choose a Version Number that's not already been used.
This article describes how you can create a similar report yourself. SpiraTeam has been designed to work with a variety of different software development methodologies , including several different flavors of agile, waterfall and hybrid. This articles describes one of the more popular waterfall methods called the V-Model and gives best practices for how to use SpiraTeam on such projects.
This article describes some basic troubleshooting steps that you should take when the data-synchronization service between SpiraTest and another bug tracker in this example Jira, but it could be Bugzilla, Axosoft, Microsoft TFS, etc.
With the latest version of SpiraTest, SpiraPlan and SpiraTeam, we have provided a simple button in the Data Tools section that lets you rebuild the database indexes using the same script that we published in KB However sometimes the database is so large that the execution takes longer than the 30 minutes allowed by the application, or you want more control over the fragmentation levels that trigger a rebuild.
This article provides guidance and a more advanced script for power users. In the standard reports that come with SpiraTeam, we have the 'Detailed' reports that are designed to include a primary artifact e. Tasks, Incidents, etc. By default, we only show some of the fields in these tables. This article explains how to display the value of specific custom fields in the tables when you customize the standard reports.
This article explains the process for taking a SpiraTeam or SpiraTest, SpiraPlan backup image from Inflectra's cloud servers and installing it on a local "on-premise" instance of SpiraTeam. This can happen when you have been using SpiraTeam in the cloud, but now want to host it locally. Sometimes, when troubleshooting complex issues with SpiraTest, SpiraPlan, SpiraTeam or KronoDesk, it's necessary for us to get some additional information to troubleshoot the issue further.
For example, when we receive a report of performance trouble when using our cloud services, there are a lot of different factors that may contribute to the problem.
To narrow down the cause of the performance problem, we need more data. Incident statuses and workflow transitions are highly configurable. This article gives an overview of workflow transitions. Some customers have asked about ways to get the data making a REST call. This article explains the components of the API. We often get questions about how the attachments in SpiraTeam are stored, and what the relationship is between the X. This articles provides information on this.
Sometimes you want to create a new custom report with a list of fields from SpiraTest that includes the date that a test cases was executed or the date that a defect was logged, but you don't want to clutter the report with the time part. Alternatively you want to join two tables on a date-time field where only a date comparison is needed. To ensure that data is saved correctly, when using XML all fields must be in alphabetical order.
One of the limitations in SpiraTest and SpiraTeam v4. The plugins listed on our website for integrating with JIRA are compatible with the latest major version 5.
This article provides older versions of the JIRA data-synchronization plugin for customers that are using older versions of Spira. When you upgrade an older version of SpiraTest, SpiraPlan or SpiraTeam hereafter referred to as Spira from an older version to the latest version, the installer has to upgrade the application and database at the same time.
This article provides some solutions to cases where the installer throws an error or fails to upgrade the database for some reason. This article explains the cause of these types of error and provides some common solutions. However you may have questions about our hosting service. This article provides important information about our cloud hosting services, including security, privacy and reliability information.
This KB article explains some of the more common error messages that can occur after installing one of our products and the steps to remedy them. This article was written specifically for versions v3. One of the benefits of using Inflectra software is that you get unlimited upgrades for the first year and as long as you maintain an active service plan.
It also answers many common questions about the process. Cucumber is a software tool that computer programmers use for testing other software. It runs automated acceptance tests written in a behavior-driven development BDD style. Cucumber is written in the Ruby programming language. Sometimes you have a situation where a user deletes an entire tree of requirements and you only know the ID of one of the child items and not the parent ID that was actually deleted. This KB article provides a query that lets you find all the deleted parents of a specific requirement.
Sometimes you want to get a report of all the tests executed along with their test cases with the tests organized by the order in which they are displayed in SpiraTest. The custom reporting system in Spira allows you to create a custom report of all the test runs and test run steps sorted by test case order.
This articles describes the process for creating such a report. Sometimes you want to get a report of all the users in the system. The custom reporting system in Spira allows you to create a custom report of all the users. This article provides some pointers on writing such reports.
NET 4. This article describes the symptoms and the solution. Please follow the instructions in the article to solve the issue that happens when you try and use a saved filter that gives this issue.
This is done by using the RemoteFilter that lets you query the list of requirements, test cases, tasks, incidents, etc. This article includes the list of standard fields that you can use in the RemoteFilter.
Sometimes when running the SpiraTeam v4. Sometimes we get help desk tickets from on-premise customers regarding the performance of our web-based applications SpiraTest, SpiraPlan, SpiraTeam and KronoDesk.
Whilst every situation is different, this article provides some common best practices that should help having a high-performing system.
This lets the web browser capture a screenshot and attach it to items in the system without having to first save the item. This article describes some issues using this applet and outlines the replacement plan we have implemented to use HTML5 instead of Java going forward. Sometimes you will have a situation where you want to run the same test cases on multiple different platforms e. This article describes several different ways to do this. This articles suggestions some techniques for fixing this error message.
We recommend using our cloud hosted data synchronization service that means you don't need any special tools or downloads to use both products together. Let us do the work for you! When I click to paste a screenshot attachment, get Java security warning see screenshot which says " Block potentially unsafe components from being run?
Application: appSupa Java has discovered application components that could indicate a security concern. Contact the application vendor to ensure that it has not been tampered with" with options to Block and Unblock.
When attempting to drag and drop items to rearrange list pages, it does not work. Attachment::Insert: Inflectra. In situations where your SpiraTest, SpiraPlan or SpiraTeam server is located on a company network that does not have direct Internet access and connects through a proxy server , some of the integration features of Spira may not work correctly:. This article outlines the step necessary to tell the Spira server to use the proxy server for its Internet connections.
After upgrading from v3. PageLayout:: OnError: Cannot deserialize the blob of personalization data associated with the current page. Parameter name: data [System. ArgumentException] The serialized data is invalid. ArgumentException] Value cannot be null.
Parameter name: enumType [System. SpiraTeam is designed to work on both bit and bit systems, taking advantage of the extra memory and power available if you have a bit operating system. Therefore when using our integration there are a couple of steps you need to perform. This article has a couple SQL commands that can be run to optimize database speed and performance. This article applies to on-premise instances only. If your instance is cloud-hosted, please create a Help Desk ticket.
It also can be used to modify the layout and styling of the various built-in reports. NET is not correctly configured. HTTP Error If you need to download pre-compiled versions of the classes, they can be downloaded from our website at: JavaSoap30Classes.
NET code written in C. The code assumes that you're using Visual Studio or later and are using the newer. NET 3. NET 2. Home Page Knowledge Base Forums. Keep me logged in Sign-In. Forgot Your Password? Spira Platform. Sub Categories. SpiraTest SpiraPlan SpiraTeam RemoteLaunch Spira Custom Reports Fixing the 'The URL-encoded form data' is not valid.
Error Sometimes when you have very large pages of data in the administration screens inside Spira you may receive an error due to exceeding the default number of allowed form elements posting back data. What changes to requirement types for parent requirements in 6. Generating a Report of Artifacts that have Invalid Dates Sometimes you will load in data into SpiraTeam using Excel, Google Sheets or other methods where you end up with dates that are invalid, for example tasks that have an end date before their start date!
Creating a Graph of Automated vs. Manual Test Execution Durations Sometimes you will want to get an idea how fast your manual and automated tests are taking. Creating a Report of Requirements Test Coverage Percentages SpiraTest comes with a built in graph for displaying the requirements' test coverage information. Uploading Screenshots to Spira using the v6. Creating a Program Requirements Traceability Report in Spira Some customers have asked us how they can create a program-level requirements traceability report RTM in Spira using the custom reporting functionality.
Purging out Large Batches of Old Automated Test Runs in SpiraTest We had a customer that was looking for a way to easily purge out a large set of older automated test runs that were no longer needed in their project to free up space. Entering Mathematical Equations into Requirements We had a customer ask us what was the recommended way to enter mathematical equations into a requirement in Spira.
Fixing 'Access is denied' and 'Invalid Login' error messages with Perforce Integration When you use the Perforce Provider for Spira you may sometimes run into a Windows folder permission error.
Architecture Diagrams for SpiraTest, SpiraTeam and SpiraPlan A customer recently asked us for some diagrams that illustrate the logical system and application architectures for use in their documentation of the system. Inflectra Cloud Standard Maintenance Schedule This article provides some information on the maintenance activities we do on our cloud platform.
Creating a new Test Run in Spira using the v6. RemoteLaunch v5. Integration with Jira - Basic auth with password is not allowed on this instance If you are integrating Spira SpiraTest, SpiraTeam, or SpiraPlan with Atlassian Jira, you may get this error message if you have not updated the integration for a while: Basic auth with password is not allowed on this instance.
Data Synchronization with JIRA - What Synchronizes A customer recently had some questions about what synchronizes between Spira and Jira, so we thought that this article would help clarify things.
Links in Jira to Spira no longer visible in new Jira UI One of the features of the Spira synchronization service for Atlassian Jira is that it automatically adds relevant links to the user story and issue pages in Jira to make it easier to navigate from Jira back to SpiraTest, SpiraTeam, or SpiraPlan.
Upgrade from v5. This article describes the cause and provides the solution. Definitions of Spira Artifacts SpiraPlan has a range of artifacts. Creating a Summary Report of Test Cases and Defects Sometimes you want a simple test execution report that includes the list of test cases, execution dates and raised defects, without all the ancillary information in the standard Spira reports.
Simple Requirements Document Report Customers sometimes ask us for a way to generate a report that would be a human readable requirements document. Enable TLS 1. Deleting the Sample Users in Spira for versions 6. Creating a Report of Incidents' Reopen Count One of the metrics that customers often find useful is the number of times that a specific incident has been reopened.
Creating a Report of Incidents' Aging In Spira we have a nice incident aging graph that you can use to see the count of incidents per aging range. How to migrate or downgrade a SQL Server database to a lower version This post shows you how you can migrate or downgrade a SQL Server database from one version to a lower or earlier one.
How to Migrate a SpiraTeam Database from On-Premise to Cloud This article explains the process for making a backup image of your "on-premise" SpiraTeam or SpiraTest, SpiraPlan instance and preparing it so that it can be sent to Inflectra to host on our cloud environment. When executing a test set with a configuration, an error occurs. Fixing "The maximum recursion has been exhausted" error in Spira 5. The documents are placed into several subdirectories: Requirements, Risks, Design.
Requirement - Test Step Traceability Report Of the unique needs of a requirements and test management system when working in the Defense industry, specifically when designing, building, and testing mission systems, is the ability to link individual test steps to the requirements. Mapping Spira Requirements to Test Steps in Bulk Using Excel and Rapise Of the unique needs of a requirements and test management system when working in the Defense industry, specifically when designing, building, and testing mission systems, is the ability to link individual test steps to the requirements.
What permissions are needed to create new artifacts? Using the Spira v5. SpiraTeam Simplified Test Execution Report We had a potential customer that was looking to generate simplified test result reports from SpiraTeam that had more details for each of the executed test steps, with full size screenshots displayed, rather than the small table cells that are in the small reports. Uploading Screenshots to Spira using the v5. Releases and Iterations - What Rolls Up? Which artifacts can be shared across projects?
This article explains how and where the artifacts from another project can be used. Fixing the database when you have incidents linked to values from other projects The incidents in Spira are able to have customizable incident types, statuses, priorities and severities.
SqlException] Then this article provides the solution for you. Setting up a test scenario in which different steps need to be performed by different people Sometimes you want to test a process which requires a handoff between departments and would involve different testers to complete the full range of functionality.
When creating a release, an error states that the version number has already been used. Best Practices When Using SpiraTeam for V-Model Projects SpiraTeam has been designed to work with a variety of different software development methodologies , including several different flavors of agile, waterfall and hybrid.
Troubleshooting the Data-Synchronization between SpiraTest and Jira This article describes some basic troubleshooting steps that you should take when the data-synchronization service between SpiraTest and another bug tracker in this example Jira, but it could be Bugzilla, Axosoft, Microsoft TFS, etc.
Displaying the Value of a List Custom Property in Spira Custom Reports In the standard reports that come with SpiraTeam, we have the 'Detailed' reports that are designed to include a primary artifact e. Creating a SpiraTest custom report with date values no time component Sometimes you want to create a new custom report with a list of fields from SpiraTest that includes the date that a test cases was executed or the date that a defect was logged, but you don't want to clutter the report with the time part.
Synchronizing JIRA 5. Sometimes if you have this already installed with a newer version it will prevent the install from completing. Database Changes Between Spira v4. Customers using custom reports that relied on the old v4. When the user clicks on it to open, Excel opens but the area where the report should be is blank and gray. It affects all reports types in Excel format. This is usually due to a configuration issue within IE itself, this article provides the recommended solution.
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